Theatre: Need more help?

Have questions about any of McFarlin Library's resources or services?  The reference librarians are here to help you.

There are several ways to contact us:

• Text us at: 224-357-6350 (22helpme50)
• Phone us at: 918-631-2880
• Send us an email
• Stop by and see us in person at the Reference Desk on the Main Level in McFarlin's West Wing

The librarians are available by text, phone or in-person during these hours:

Monday - Thursday
9:00 a.m. - 7:00 p.m.

Friday
9:00 a.m. - 5:00 p.m.

Sunday
1:00 p.m. - 5:00 p.m.

Complete library hours of operation are available here.

We look forward to hearing from you!

Having problems getting into or using the library's databases from off-campus?  Here are some things to check before calling the library at 918-631-2880:

1. Verify your login information

• Type your last name EXACTLY as it appears on your ID card
• Input your COMPLETE TU ID number, all seven digits
• You MUST be a CURRENTLY enrolled TU student or CURRENTLY employed TU faculty or staff person at The University of Tulsa.  If you've graduated then you no longer have off-campus access to the databases. 

2. Be sure cookies are enabled in your browser.

3. Disable popup blockers since these can prevent some databases, such as JSTOR, from displaying content.

4. Empty your browser's cache.  Some databases create a unique "session" when you log in to them and the browser may be loading an expired session from your cache.

5. Some workplace firewalls may prevent access to the databases due to our use of a proxy server.  You may need to speak to your network administrator.

6. Sometimes anti-virus or Internet security software may be interfering with access, such as ZoneAlarm, Norton, McAfee, etc.  If that's the case, you may need to temporarily lower or disable the security settings.

Still having trouble?  Call us at 918-631-2880 and we'll do our best to assist you.